Frequently Asked Questions
Find answers to common questions about our cleaning services, areas served, and access instructions.
Do I need to be home during the service?
Nope! Most of our clients provide access instructions and enjoy returning to a fresh, clean home. But it’s up to you..
What areas do you serve?
We’re currently focused on the South DFW region including Desoto, South Arlington, Cedar Hill, Duncanville, Midlothian, Mansfield, Lancaster, Red Oak, and surrounding neighborhoods.
Are your products pet-safe and eco-friendly?
Yes — all of our cleaning solutions are biodegradable, some are hypoallergenic, and all are safe for pets and kids.
What if I need to cancel or reschedule?
We just ask for 24 hours’ notice. You can use your confirmation link or contact us directly.
Do you bring your own supplies and tools?
Absolutely. Every crew is fully equipped with premium tools and non-toxic supplies.
How does your subscription work?
Choose a plan that fits your lifestyle. Get the exact price according to your home size. We handle the rest. You’ll receive a reminder before each visit, and perks apply automatically.
Can I request the same team each time?
We do our best to keep consistency, especially for families with pets or seniors. Let us know if you have a preference.
Can I gift a service to someone else?
Yes! Just let us know. We offer digital and printable gift options for any flat-rate or subscription service.